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Harbor Beach Marriott Resort & Spa

Thanks to our 2012 Sponsors


Bank 2.0: How Customer Behavior & Technology are Changing Banking Forever
Brett King, Founder/Chairman, Movenbank, New York, NY

Ten years ago, no one could have predicted that 90 per cent of daily transactions would be electronic, that Internet banking would provide more revenue than branches in most developed markets, that social network conversations would be the primary criteria for whether customers trust a financial institution’s brand, and that growth in mobile banking would be the final nail in the coffin for the dominance of branch banking. In this presentation, Brett King Author of BANK 2.0 will explain:

Why customer behavior is so rapidly changing, including the three phases of disruptive change

  • How financial institution branches must evolve
  • Why checks are rapidly disappearing and cash is next
  • Why your mobile phone will replace your wallet in the next 2-3 years
  • How financial institutions must reinvent themselves or become irrelevant.
  • BANK 2.0 shows how financial institutions can adapt and thrive in this new environment.

Brett King
Brett King

Strategic Challenges for 2012 and Beyond
Ed Krei, Managing Director, The Baker Group, Oklahoma City, OK

The last three years have presented some of the most challenging times for managers and boards of Credit Unions. Two things are certain: the economic and interest rate outlook will not gain clarity until next year or even later; and the management decisions we make in 2012 will impact our performance for years to come. In this session we will examine some of the issues that the best managed institutions address, in both good times and in bad, and how they maintain a focus that will guide them through these turbulent times.

Ed Kriel
Ed Krei

THE UGLY, BAD & GOOD: Impacting Credit Union Scenarios in a Decade of Change
Dennis Dollar, Principal Partner, Dollar & Associates, Birmingham, AL

Former NCUA Chairman Dennis Dollar takes a “no holds barred” look at credit unions in 2012.  Only two years into a new decade, the issues are more challenging than ever.  Corporate stabilization, increased regulation, insurance premium assessments, restrictions on non-interest income…the picture has some ugly portions.  Some other challenges are merely bad.  But, for those who believe in the credit union industry’s not-for-profit financial cooperative, there’s some good news as well.  Not minimizing the challenges but hitting them head on, Mr. Dollar will address both the significant challenges and the unparalleled opportunities.

Dennis Dollar
Dennis Dollar

How to Achieve the Impossible: Demolishing the misguided attitudes that prevent managers from producing spectacular results! 
Billy Riggs, Motivational Speaker, Entertainer, Austin, TX

Extraordinary success is the result of extraordinary leadership. In this powerful presentation, magician Billy Riggs impresses leaders and managers with the core beliefs held by all remarkably successful leaders, and shatters the illusions that limit growth. This presentation is perfect for leadership or board training and is entertaining, motivational and highly practical. Learn how your organization can achieve the impossible from a master of the impossible!

Billy Riggs
Billy Riggs

The premier education and networking event of the year for credit union finance professionals.
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Who can attend: You must be a paid employee of a natural person credit union or credit union league in order to attend the conference. If you are a vendor, you can attend through the sponsorship program. Please click the sponsorship link for more information, availability and pricing.

Note: Affiliation with CUNA/League is required for attendance, but limited exceptions may apply.  Please contact the program coordinator prior to making making travel arrangements to confirm eligibility.